Reviews
At Kirkwood Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 160 Reviews
Peg Omalley
07/17/2024
07/17/2024
We have used Kirkwood Hog & Cooling for 12 years. We have had consistent, fair, professional and knowledgeable service. Our A/C froze this week in the extreme heat. Our technical, Ricky A, was great. It proved to be more difficult than just a frozen system- of course. He went to get a part , found out it was back ordered 45 days so took our old part to the shop and worked on it to make it usable. He didn't have to do that. We appreciate his time and talents.
We also have a very old boiler which we are nursing along with the help of Gary. He is our 'boiler whisperer'. WE don't want anyone else touching it.
Kirkwood should be your first call, they will do right by you!
Bill Schneider
07/01/2024
Located in Chesterfield
07/01/2024
Located in Chesterfield
I recommend Kirkwood Heating and Cooling for service and sales. They are honest, experienced and provides great service. Their pricing is very fair. Every technician I have ever used has been nice and knowledgeable and works with you to try to find the best solution to either repair or replace your HVAC Units.
Service: New System Installation
Bill Schneider
07/01/2024
07/01/2024
I recommend Kirkwood Heating and Cooling for service and sales. They are honest, experienced and provides great service. Their pricing is very fair. Every technician I have ever used has been nice and knowledgeable and works with you to try to find the best solution to either repair or replace your HVAC Units.
Brittany Kilgore
05/01/2024
05/01/2024
Steve was amazing, I was on a Zoom call he was fast and respectfully accommodated while I was working. Emily who answered the phone was so nice, they were here within 3 hours of my air conditioner going out and answered on the first ring. Replaced the compressor in less than 20 minutes. Extremely convenient, efficient, professional and affordable. Highly recommend!
Patrick Jennewein
12/07/2023
12/07/2023
I am so happy that we went with Kirkwood Heating and Cooling. We bought our house last year and, ever since we bought it, we were having difficulties with our HVAC unit despite the unit being 7-8 years old and fairly high quality. In fact, we dumped about $3-4k in just repairs in only 18 months.
Kirkwood came out to our house, fixed the initial issues, but continually kept finding more issues. They suggested a new unit and gave us a great deal. We couldn't say no. We are so happy with our Carrier unit! This team is high quality and they made every homeowner's worst nightmare - an HVAC replacement - an actually wonderful experience.
Sean Carr
10/27/2023
10/27/2023
I have been overall pleased with my experiences working with KHAC. They installed a mini split for me. The bid ($) seemed fair in comparison to other leading companies. Unfortunately I am not very happy with the unit's performance, but after a fair bit of research, it does not appear to be related to the quality of the install or the model they recommended to me. More like a manufacturing defect that I am working with KHAC and Mitsubishi to correct (these things can and do happen).
The people I have talked to on the phone for scheduling have always been SUPER nice. And the salesman who sold me the mini split also seems to be a stand up guy. I was less impressed with another salesman I worked with on a bid for a furnace swap out (he spec'ed out a furnace oversized for my house) but I assume it was an honest mistake. I ended up going with another company and passed along the reason why to KHAC.
I would recommend at least considering them for your next HVAC job. I will.
EverLove DayClub
08/03/2023
08/03/2023
Our air conditioners weren't working this week and we called Kirkwood Heating and Cooling because they were the closest. Not only did they come out the next day they were by the far the NICEST people to do business with. From the person who took our call to the technician who handled our problem, they were complete professionals. Could not recommend more.
Garrett Inman
07/08/2023
07/08/2023
Facing a sudden AC breakdown during a heatwave was a nightmare, but AC's Heating & Air LLC swiftly came to my rescue. Their responsive team, led by Sarah, quickly diagnosed the issue and performed an efficient AC repair. The dedicated technician, Jake, worked diligently to restore the cool comfort in my home. Thanks to AC's Heating & Air LLC, I can now breathe a sigh of relief and enjoy the refreshing coolness once again. Trustworthy and dependable!
Brian L.
05/13/2023
05/13/2023
Great experience with Kirkwood Heating and Air Conditioning! Derrick and Robert installed a new A/C unit for me and did a fantastic job. Professional, knowledgeable, friendly, and willing to answer all my questions. Impressed throughout the entire process.
Would definitely recommend.
David Feldmaier
12/22/2022
12/22/2022
We had issues with our Nest thermostat saying it would take 2+ hours heat on our 2nd floor. We contacted Kirkwood Heating and Air, they were very responsive and able to get us scheduled for a few days out. Dan was very professional and cleaned the dirty sensor and repaired our attic unit. Definitely recommend and will be using them for all HVAC services moving forward
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